Patient Resources
Transparency is important to us. Please review our office policies below so you know what to expect as a patient at Coastal Spine & Pain.
At Coastal Spine & Pain, we believe that well-informed patients receive the best care. The documents below outline our office policies, communication guidelines, and important post-visit instructions. We encourage all patients—both new and returning—to review these materials. If you have any questions, our team is happy to assist at (251) 291-2311.
Explains how our office handles incoming patient phone calls, including callback timeframes, refill request procedures, after-hours protocols, and when to seek emergency care.
⬇ Download Phone Call PolicyImportant instructions to follow after receiving an interventional pain procedure, including what to expect, activity restrictions, warning signs to watch for, and when to contact our office.
⬇ Download Post-Procedure InstructionsGuidance on managing increased pain episodes at home, including self-care strategies, when to use prescribed medications, and the criteria for contacting our office versus seeking emergency treatment.
⬇ Download Pain Flare RecommendationsWe understand that medical office policies can sometimes be confusing. Our front office staff is available to walk you through any of these documents and answer your questions. Don’t hesitate to reach out—we’re here to help.